I was referred to your practice by my doctor, how long will it be until I am called for an appointment? The referring providers fax over the notes and request for an appointment. Once we receive the fax, it takes approximately five business days for a return call. Please save our number in your phone, 423-698-8981 so that when we call you will recognize the number. Delays in booking often call from phone tag.

I need to reschedule an existing appointment, what should I do? Please call our office at 423-698-8981 to reschedule. Our office is open from 8:30 AM until 5:00 PM Monday thru Thursday and 8:30 AM until 4:00 PM on Friday. We are closed for lunch each day from 12:00 PM until 1:00 PM. Our answering service will not accept reschedule messages.

I am a new patient and would like to be seen by your practice, what should I do? Please check out our Insurance Plan list to make sure that we are in network with your insurance plan. If we do not accept your plan, you will need to call your insurance company to find a specialist that is in your plan.